Studies show that diners are affected by the pace of their dining experience. If they feel like their server is rushing them or their food is taking too long, they won’t be happy. Here are a few simple ways for servers to achieve perfect timing at every table:
1. Get to know your guests. If they mention that they are on their lunch break or are going to a movie afterwards, pick up the pace. If they are celebrating a special occasion, give them plenty of time to eat and catch up.
2. Learn the cooking time of each food item. At my restaurant, the fish dishes take substantially longer to cook than any other dishes, so we ring them in immediately. Knowing how long it takes to cook each menu item will help you determine when you should ring it in.
3. Watch the expo window. Keep in mind how many ticket orders are in the window when planning out your timing. If there are more than ten tickets in the window, ring in your entrées right away−even if your table ordered an appetizer (especially since starters usually have short prep times!).
By following these easy steps, your tables will have the optimal dining experience. In result, they will most likely tip better too!